Not everyone has a Facebook contact they can reach out to for support. Whether you are like Davis and have been locked out of your account or you have another reason for needing assistance, it can be rough going.
Just as with most of the big social networks, it’s pretty tough to get someone at Facebook to help you resolve an issue. How do I contact Facebook support? Any inside ideas on good ways to actually get Facebook help? Is there an email address for Facebook? Or maybe a Facebook phone number to call? Even a Facebook support live chat would be helpful.
#YOUR FACEBOOK ACCOUNT HAS TWO CRITICAL UPDATES PASSWORD#
I saw your article about contacting Instagram, but I actually need help contacting Facebook customer service to get my password reset and regain control of my account. Hopefully, my experience trying to get help from Facebook support will help others in need. This one came from someone based on another post about contacting Instagram support. Maybe your success will help others in a similar situation.īelow is just one example of the types of questions that I receive. There have literally been hundreds of comments that continually help evolve the content in this post, so be sure to keep on adding new comments as you have success or failures. I am going to do my best to keep this post updated on a monthly basis as I get feedback from readers about their success and failures with Facebook support. There isn’t a phone number to call like the olden days of tech support and whether you actually get support from Facebook somewhat seems to depend on whether you are actually spending money with Facebook. Their Facebook support chat seems to turn on and off on a completely random basis. Facebook keeps activating and deactivating email addresses. Look, I KNOW this is a really long post but it’s a really frustrating topic and it is constantly changing. Not only can they not get access to the Facebook support email inbox, but some folks are even doubting that Facebook support chat is still a thing (it is…see below for details).īe aware, though, that navigating the Facebook support process can be a long, infuriating one and there is no guarantee that Facebook will every respond to your email and there is no timeline as to how long it will take for Facebook to respond. I probably get 5 emails every day from folks who are frustrated and can’t get anyone at Facebook to help them. One Other Note – Evaluating if there is a Facebook outage – Is Facebook Down?.
Another Potential Option – Having Someone Else Reach Out To Facebook On Your Behalf.(Not really an option) – Contacting Facebook Support Via Phone.The Facebook Mini Approach – An Alternative To The Oculus Approach.The Oculus Approach – When You Have Exhausted ALL Other Options.Send Facebook A Letter Via US Postal Mail.Ask The Official Facebook Pages That Are Built For Certain Groups.Contact Facebook Via Twitter And Try To Get Them To Respond There.Use LinkedIn To Find Facebook Staffers In Your Network.Contact A Facebook Ad Representative If You Have A Business Account.Use The Facebook Support Email Addresses That Are Published.Try The Facebook Forums To Get Help From Other Facebook Users.Use The Facebook Help Features To Try To Resolve Your Issue.Table Of Contents - Click To Expand Or Hide -> 1 Here are some jump links some of the traditional ways to get in touch with Facebook, as well as some “outside the box” way that have been recommended by other readers. The more information we share with each other, the more we’ll be able to use this post when we need it. This post has been really great as a resource for Facebook users helping other Facebook users. BE SURE to leave feedback as to whether it worked for you. From there, you can access many of the Facebook support features and get help.įor those who can’t login to their Facebook account, have had your Facebook hacked or you just cannot get Facebook to work, try some of the methods like the Facebook portal option below. If you’re getting started, then try using some of the more traditional ways.įor most users, getting support from Facebook or contacting Facebook help is as simple as logging in to the Facebook app or desktop site and clicking your profile photo and then scrolling down to find the “Help & Support” option.
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